Frequently asked questions

Yes. Every quote is free and given in writing. Call 07498 310928, message us on Facebook or Instagram, or use the enquiry form and we will arrange a time to look at the roof.

We are based in Sidcup and travel up to 25 miles for roofing work. That covers Kent, the London boroughs of Bexley, Greenwich and Bromley, and the Dartford and Swanley area. If you are further out, get in touch with your postcode and we will let you know.

We aim to respond to every enquiry as soon as we can, usually the same working day. If you have an active leak, phone us rather than emailing.

Please do. You can attach photographs to the enquiry form, send them on WhatsApp, or message us on Facebook or Instagram. They help us understand the job before we visit.

We are on site 8am – 5pm and answer the phone 7:30am – 7:30pm, monday to friday. If you have an urgent leak outside those hours, still ring — we offer emergency call-outs.

Yes. WhatsApp 07498 310928 and send a few photos of the problem if you can — it is often the quickest way for us to understand a job and get back to you with a price.

Damp patches on ceilings, water in the loft, tiles in the garden or gutter, moss build-up and cracked or lifted lead around chimneys are the common signs. If you are unsure, a drone inspection will show the whole roof without anyone climbing on it.

Yes. We trace the source of the leak, fix the cause rather than the symptom, and check the surrounding area so the leak does not simply move.

Yes, we offer emergency call-outs. Our recent chimney re-flash in Charlton was a quick-turnaround emergency job after heavy rain. Ring us, describe what is happening and we will tell you honestly how soon we can get to you and make the roof watertight.

It depends on the size and shape of the roof, the weather and access. A typical domestic re-roof is completed in days rather than weeks; we give a realistic timescale with the quote.

We work with all tiles and slates. Recent projects have used Marley Ludlow Plus, Redland 49, Marley interlocking tiles, Marley Eternit and Eternit fibre cement slate. We recommend the right product for your roof pitch, property style and budget.

Yes — all aspects of flat roofing. We fit felt systems, Restec liquid systems and rubber systems on extensions, garages, dormers, balconies and walkways. We hold Restec certification for their liquid systems.

Yes. We use dry-fix ridge, hip and valley systems on our re-roofs because they do not crack, fall out or need re-pointing like mortar.

Call 07498 310928 or use the enquiry form. We can inspect from the ground, from a ladder or by drone, depending on the roof.

High-resolution photographs of every slope, ridge, valley, chimney and gutter. We explain what we can see in plain English and quote only for work that is actually needed.